Pinnacle Driver · Support

Welcome to the Pinnacle Driver Application support page! Here, you'll find resources to help you get the most out of your experience with the app, troubleshoot any issues, and contact us for additional help if needed.

Download on the
App Store
Get it on
Google Play

Frequently Asked Questions (FAQs)

1. What is the Pinnacle Driver Application?

The Pinnacle Driver App is designed for delivery drivers working with Metropolitan Warehouse & Delivery Corp. It allows you to manage delivery schedules, track routes, communicate with dispatch, and ensure timely and accurate deliveries.

2. How do I log in to the Pinnacle Driver App?

Use the credentials provided by your employer or dispatch.

3. How do I track my stops?

Once logged in, you will see different loads assigned to you. You can start a load and view all stops. Completed stops are listed in a separate tab where you can log further info.

4. How can I contact support?

Reach out to our active dispatch team via phone at 908-428-7300.

5. How do I update the app?

Updates are automatically pushed. Enable automatic updates in your App Store (iOS) or Google Play Store (Android).

Troubleshooting

App not loading or crashing?

  • Restart your device
  • Check for updates in the App Store or Google Play
  • Reinstall the app if needed

GPS or route issues?

  • Ensure location services are enabled
  • Allow the app to access your location
  • Verify your internet connection

Missing delivery updates or notifications?

  • Enable push notifications in settings
  • Ensure you have an internet connection

System Requirements

  • iOS Devices: iOS 12.0 or later
  • Android Devices: Android 7.0 (Nougat) or later

Visit us: www.gomwd.com